agonies

Agonies Column

People's complaints about chain retailers' services

Best Buy's Geek Squad arguably the worst service department out there

  • http://digg.com/hardware/GeekSquad_Troubleshooting_Guide_Revealed
  • http://digg.com/tech_news/Geek_Squad_SUCKS
  • http://digg.com/apple/Geek_Squad_fixed_my_iPod_by_sending_me_a_broken_one

Staples

http://www.consumeraffairs.com/retail/staples.htm

Circuit City's Firedog

http://tinyurl.com/yp35yp

CompUSA

http://www.consumeraffairs.com/computers/compusa_tech.html

Pricing

  • http://www.geeksquad.com/pricing/
  • http://www.staples.com/sbd/cre/programs/serviceplans/protection-price.html
  • http://www.firedog.com/pcs_all.html
  • http://www.compusa.com/services/tech_services/online_services.asp
  • http://ctrl-center.hiwired.com/web/info/services.aspx (OfficeMax)

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